Have you have been a victim of Be2.co.uk internet dating site?
"I signed up for the one month trial for £5 and didn't see anywhere that they had terms and conditions stating there was a 14 day cancellation period.
Last night, I decided to cancel - my membership ends in 6 days - and I spent approx 3 extremely frustrating hours trying to figure out how to cancel. In the end I gave up and decided to email Be2 customer services to request cancellation and received an email to say that as I had not cancelled outside of 14 days, they would charge me £149 to stay on the site for a 6 month membership which I do not want.
feel as though I have been conned and am about to be robbed. I have since sent several emails back and forth, only to be told that their Terms & Conditions apply equally to all members, and form a binding contract. The contract is governed under Luxembourg law and as I did not cancel within the period specified in the Terms & Conditions, my membership will automatically re-bill for £149.94 on 25.05.2010 - which is the amount you are contractually obligated to pay for the services which I have voluntarily purchased from them, however, these Terms and Conditions are near impossible to find.
I have also Googled them (which is how I came to find this thread) and am shocked with the amount of similar complaints made against them.
Is there anything at all I can do to stop them taking almost £150 without me getting a lawsuit against me? If I refuse to pay by stopping my debit card, will they slap on extra charges etc?
I'm really really scared and if I had know what kind of a dishonest scam artist awful company they were, I would have steered well clear of them.
Any help would be extremely appreciated."
End of Message.
You are entitled to cancel at any time, no matter what they say in their terms. If your membership is up, in six days you do NOT have to pay to continue a memmbership you no longer want. Call your debit card company and explai
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